Shipping policy
Shipping Policy
Thank you for shopping with MagRail. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders are not processed or shipped on weekends or public holidays.
- You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Time
Estimated delivery times:
- Malta: 1–3 business days
- European Union: 3–7 business days
- United Kingdom: 4–8 business days
- United States & Canada: 7–12 business days
- Australia & New Zealand: 8–15 business days
-
Rest of the World: 10–20 business days
Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.
Shipping Costs
We offer free worldwide shipping on all orders, with no minimum purchase required. The free shipping rate will be applied automatically at checkout.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your package's progress.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to help resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping, please contact us:
Email: magrail@magrail.net
Business Name: MagRail